| Experience required for the Job: 1 - 3 years Annual Salary of the Job: 1.0 - 3.0 Lacs Job Location: Gurgaon
Dear Candidate, Hi !
Hope you are doing well !!
Our Client is a global management consulting, technology services and outsourcing company, with more than 190,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Our client collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$21.58 billion for the fiscal year ended Aug. 31, 2009"
We are looking for many candidates on Technical Services and Infrastructure domain in the area of "Service Desk", please refer below in this mail for permanent roll.
Roles available:
1.Service Desk(Technical Help desk Voice support) (Exp- 1 yrs to 3 Yrs) (Position is in Gurgaon)
Role Description: This position is to support the Level 1 technical issues.
Responsibilities include â€"
· Investigate and Diagnose Issues.
· Identify, track and resolve issues.
· Maintain strong communication amongst the various groups.
· Manage strong data and process integrity.
· Drive resolution for Level 1 issues around â€" Laptop support, desk top support, Application support.
· Mode of Resolution:- Predominantly through Voice Interaction and also through email , chat & remote support.
· Continuously strive for self-development through multiple channels.
Basic Qualifications:
1 to 4 years of total & relevant experience.( Technical Service Desk Support)
Strong communication skills
Strong problem solving skills
Bachelor Degree in Computer Science or equivalent experience
Catalyst skills:- ( Good to have/ Desired Qualifications)
Working knowledge of Operating Systems (Windows 2000\2003, Linux\HP Unix
Working knowledge of Message Handling Technologies (JMS, MQseries, WMQI, etc…)
Working knowledge of Database Technologies (Oracle 9 + and \ or Informix)
Working knowledge of LAN/WAN and Firewall Support
The candidate should be willing to work in 24/7 Shifts.
Kindly send your latest updated cvs with below details asap so that we process it further:
Have you attended any interview with Accenture in last three months (Y/N):
Full Name:
Present Location:
Willing to relocate Gurgaon(Y/N):
Present Company Name:
Total IT Exp:
Relevant Exp:
Primary skills:
Primary Role/Job at present company:
which role/requirement you would like to prefer (please refer above in roles available):
Any Other skills:
Any certifications:
Qualifications (Any Full time Diploma(10+2+3)/Graduation is required with college name):
DOB:
Contact No :
Present Salary:
Expected Salary:
Total Team Size:
Total Onsite Exp:
Notice Period:
Willing to attend personal round of interview on 27th AUG 2011(Saturday/ Gurgaon)from 9:00 AM to 12:00 PM (Y/N) :
Kindly send your cvs asap so that we process it further.
Also refer us few of your colleague and friends who would be interested for this.
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Regards,
Nishikant
Source One Management Services Pvt. Ltd.
55/A, First Floor,
Nanjappa Road, Shanthi Nagar,
Bangalore-27, Karnataka,
India.
Ph : 080 40796515
email : nishikant@msourceone.com
email : nishikant@sourceone.co.in
url : www.sourceone.co.in
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